Ncline Leadership Strategies - Sue Padernacht Ncline Leadership Strategies - Sue Padernacht
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Speaking
When insightful, thought-provoking knowledge delivered in a short period of time will do the trick.

Leadership, management, and performance issues touch all industries, situations, and ventures. A well-directed speaker can have a profound effect on any size group as well as add credibility and boost success of retreats, conferences, and trainings. While we can customize any talk to zero-in on your organization's issues, these are some of our most popular topics:

NEGOTIATION SERIES
  • The Art and Science of Negotiation
    How do you feel about yourself as a negotiator? Are you as influential, confident, and effective as you'd like to be? Because you negotiate everyday, this presentation addresses the combination of analytical and interpersonal capabilities that reflect the art and science of negotiation. We will discuss how to prepare for and analyze the negotiation situation from multiple points of view, and then we will review the proven interpersonal and communication tactics to open, conduct, and close the meeting.
    "Sue's practical approach really resonated with the audience. Participants related to her explanation of how to define what you love to do versus what drains you, and of the challenges and opportunities associated with being an effective, emotionally intelligent and successful leader."

    R. Katz, Ph.D.
    Associate Dean,
    MBA Program,
    Loyola Marymount University

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  • Keeping Your Wits About You in Negotiation
    Have you ever walked away from a negotiation in your personal or professional life and thought that you could have done better? Perhaps you shouldn't have lost your composure, been intimidated, or forgotten something important? During this presentation, we will discuss the proven tactics you can easily use to be at your best during a negotiation in order to achieve the substantive outcomes you've come to the table for and your goals for relationship with the other person or people involved.
  • How to Deal with Tough Negotiators
    What do you do when you've negotiated rationally, fairly, and respectfully, and the other person becomes aggressive or stubborn, makes threats or excessive demands or perhaps resorts to the "higher authority" maneuver? Most people naturally become angry or intimidated, and their reaction typically results in inferior outcomes for one or all people involved. This presentation will provide an overview of the skills for effective negotiation, and how to apply those skills with some of the toughest types of negotiators.
  • Negotiating Smart with Emotional Intelligence
    How do you deal with your own and others' emotions during a negotiation – do you ignore them, give into them, listen to and consider them, give them full power and control? How do you resolve the dilemma of being distracted by emotions on the one hand, and needing to concentrate on the subject at hand and the progress of the negotiation? This presentation will provides a conceptual understanding of the issues as well as tools and tactics that will keep from being at the mercy of your own and others emotions during negotiations.
MANAGING CHANGE SERIES
"Your presence contributed significantly to the outcome of our program and we appreciate the time you invested in preparing. Participant enthusiasm was overwhelming, as were their comments afterward."

L. M. Johnson and L. Castillo-Page, Ph.D.,
Association of American Medical Colleges

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  • "MAD" Times: The Human Side of Change in Mergers, Acquisitions and Downsizings
    Now what? Employees, line managers, and often business leaders ask this simple yet difficult question following the announcement of a merger, acquisition or downsizing. To make things even more complicated, here are some of the other typical questions they ask:
    • What's going to happen to me?
    • Who will go, who will stay, how will this be decided, who will decide?
    • What's going to change?
    • Will I get to keep my current job, will I have a new job, or will I lose my job?
    • How will my pay and benefits be affected?
    • What will happen to me if I lose my job?
    During this presentation, we will address special change management issues as they relate to "MAD" worlds of mergers, acquisitions, and downsizings.
  • Leading in Times of Change – Which is ALL THE TIME These Days
    Change is inevitable... except from a vending machine! Most company leaders are more comfortable planning the change on a white board than implementing change in their corporate culture. During this session, we will explore the important elements of leading an organization through challenging transitions, including dealing with resistance, nay-sayers, the "grapevine." We will also discuss the importance of leaders being role models of adaptability, teamwork, straight-forward communication, as well as the pitfalls of leaders being over-confident or under-confident during the process.
"Sue delivered a terrific presentation to our coaches. She provided perspective and talked about how emotions impact behavior and delivered suggestions to manage emotions. It was excellent insight, and I am sure it will help our coaches’ approach. She tailored the material in a manner that was relevant, and our department is very grateful to Sue, we think she is outstanding."

M. Izzi,
Director of Athletics,
University of California, Irvine

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DIFFICULT CONVERSATIONS SERIES
  • Managing Conflict and Difficult Conversations
    Most people either despise conflict and difficult conversations and end up avoiding them completely, or they take a more confrontational approach, inciting more tension and making problematic situations even worse. Further, many people typically take a singular approach to most difficult situations with others, failing to distinguish significant problems from minor ones and mitigating their own effectiveness in alleviating the situation. During this presentation, we will discuss the various approaches to dealing with conflict, the strengths and weaknesses of those approaches and how to conduct a difficult conversation that is constructive, respective, purposeful, and achieves the two-pronged goal of addressing the issue and preserving the relationship.

EMOTIONAL INTELLIGENCE AND LEADERSHIP
STYLE SERIES

    "Sue brings subjects to life in a fun and accepting atmosphere. In a room full of strangers, I found a synergy growing as we struggled with common issues. She offers a VERY interesting series of classes - great fun and great information."

    L. LeBlanc, CFP,
    Wealth Advisor,
    The Gensler Group

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  • Negotiating Smart with Emotional Intelligence
    How do you deal with your own and others' emotions during a negotiation... ignore them, give into them, listen to and consider them, give them full power and control? How do you resolve the dilemma of being distracted by emotions on the one hand, and needing to concentrate on the subject at hand and the progress of the negotiation? This presentation will provides a conceptual understanding of the issues as well as tools and tactics that will keep from being at the mercy of your own and others emotions during negotiations.
  • Leading with Emotional Intelligence
    Leadership is the ability to mobilize others to want to struggle for shared aspirations (Kouzes and Posner, The Leadership Challenge). There is no agreement on which traits, styles and personalities identify what it takes to be a successful leader nor differentiates leaders from followers. There is wide agreement, however that in addition to IQ, thinking skills and business acumen, all successful leaders use social and emotional competence to monitor and regulate their own and others' emotions, discriminate among them, and use the information to guide their thinking and actions. This session explores how emotionally intelligent leaders draw on their self and social awareness to choose the optimal style for the given situation, and find ways to get disparate groups to cooperate to want to achieve shared goals and aspirations.
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