|It's not just what you do, but how you do it.
Driving strategic change can mean that your business has all the right plans and people in place, but the way work gets done, from point A to point Z has some flaws. How do you know about these flaws?
Just listen to your employees - they'll tell you about redundancies, inefficiencies, and work that slips through the cracks.
Just listen to your customers - they'll tell you about missed orders, mistakes in deliveries, angry service reps, and disappointments in your company.
This is not a look at the functioning of any one department or team; this is an analysis of the cross-functional sequences of activities that get work done in your company. Because process improvement goes beyond organizational structure, we offer two approaches using our expert facilitators who are certified to conduct the following facilitations:
GE WorkOut Facilitation Process
The GE WorkOut process is a facilitation methodology used to streamline and simplify existing processes, eliminate non-value added work, quickly identify, prioritize and meet new business initiatives, speed-up decision-making and implementation and build an empowered, "ownership" workforce. The focus is on quick implementation of measurable process improvements with clear lines of accountability, helping help your company become more lean, efficient, and responsive to changing market conditions.
Harnessing the Power of Process: A Hammer & Company Facilitation Approach
This facilitation methodology provides a holistic approach to creating and managing company-wide processes that deliver sustained high performance, encompassing the full range of management systems and practices. It is used to take advantage of process management for sustained high performance by linking processes to business goals defining process roles, developing metrics for end-to-end processes, developing process-oriented organizational structures, realigning human resource systems for a process environment.